Quality Management

Certifications and Standards

Quality Management at Memorysolution

In the economic environment, the term quality management refers to all measures to improve the quality of processes, the quality of work and thus the quality of products and services. During more than 25 years of successful distribution of client, server and industrial hardware as well as turnkey server and IT solutions, the entrepreneurial principle of Memorysolution GmbH has always been: to act in partnership, in the interest of our customers. This maxim shapes the quality management of Memorysolution GmbH.

Our customers appreciate the distinctly partnership-based business culture with personal contacts. Intensively trained teams with experienced employees offer competent advice with fast response times and short decision-making paths. Reliable proofs of concept, international just-in-time deliveries, and intelligent support for even consulting-intensive projects make the difference for many customers when choosing suppliers and service providers.

Our customers enjoy in-house services that save time and money. Whether it's a simple connection to merchandise management and logistics, neutral or personalized drop shipment, rapid RMA processing, unconventionally involved technicians, or a direct line to the manufacturer: every concern is supported in a committed and targeted manner.

ISO 9001 Certification

The ISO 9001 quality management standard is the best-known standard in Central Europe for ensuring the quality standard and is considered the basis for a quality management system. It ensures that processes, activities and procedures are systematically analyzed, regulated and laid. We strive to improve our processes, our productivity as well as our service quality continuously and in the interest of our customers! Therefore, it is a matter of course for us that we confirm with the certification that Memorysolution GmbH fulfills all requirements of DIN ISO 9001.

Proven Expert 

As a distributor with a strong service orientation, customer satisfaction is an important asset. For this reason, regular feedback from our customers is an essential tool for monitoring success. 

With the help of the ProvenExpert tool, our customers can rate us in regular surveys according to the 5-star principle. The overall rating is made up of all the ratings that are submitted. We are very pleased to achieve a 99% recommendation rate from over 450 reviews.