Memorysolution GmbH data privacy policy


Memorysolution takes the protection of your personal data very seriously and strictly adheres to the regulations set down in data protection legislation. The following policy should clarify how Memorysolution guarantees this protection, as well as which types of data are collected for what purpose.


In principle, it is possible to use our website without accepting cookies (small text files that are saved on your computer). You are informed about the use of cookies at the start of your visit and can refuse the same. However, you will not be able to use our online shop after doing so, because cookies are required for technical reasons (e.g. to determine your login status).

Using our forms, our newsletter and our online shop

Any data that you share with us through our forms (contact, new customer questionnaires or RMA request) or when placing an order through our online shop is information that you provide us with on a voluntary basis. We assure you that we only use this data specifically to deal with your enquiry / order. We store and use your information on our servers on our company premises for this purpose.

SSL encryption is used to transfer data collected from forms.

You can object to the future use of your data at any time. We will delete your data upon request, insofar as doing so does not preclude any other legislation (e.g. the German Fiscal Code). Should deletion of your data be impossible for such a reason, we shall block your data from future use. 

You may cancel your subscription to our newsletter at any time, regardless of storage periods. To this end, you will find an “Unsubscribe” link in every newsletter. Alternatively, you can also use this form:

Our newsletter is exclusively managed within our company – so there is no need for your email addresses to be passed on to any third party.

Payment options on our website

Provided that you choose SEPA or PayPal as the online payment function, you will be forwarded to the relevant payment service provider during the ordering process. The data required for payment processing is collected and processed by these service providers in this regard.

Memorysolution and social media

Memorysolution maintains its own pages on the social networks listed below. Memorysolution refrains from using “plugins” such as the “Facebook Like” plugin. The buttons provided on our website are only links to the pages we operate with these service providers. 

Memorysolution has no control over what data these service providers collect, process or use. The data privacy policies of the respective service provider apply: 

Facebook data privacy policy at:
Google+ data privacy policy at: 
LinkedIn data privacy policy at: 
Twitter data privacy policy at: 
XING data privacy policy at:

Server log files

The website provider automatically collects and saves information in “server log files”, which your browser automatically transmits to us. This information includes:

• The browser type / browser version
• The operating system used
• The referrer URL
• The host name of the accessing computer
• The time of the server enquiry

This data cannot be assigned to specific individuals. This data will not be combined with other sources of data. We reserve the right to subsequently examine this data if we are aware of specific indications of unlawful use.

Objection to promotional emails

We hereby object to contact data published in accordance with the requirement to provide a legal notice being used to send us advertising and information material that has not been expressly requested. The website operators expressly reserve the right to take legal action against anyone who sends us unsolicited advertising material, such as spam emails.